Frequently Asked Questions

immi.directory is an independent, publicly accessible directory of registered immigration professionals in Australia and Canada. Every listing is sourced directly from the official government registers — CICC for Canadian RCICs and OMARA for Australian RMAs.

No. immi.directory is an independent service. We source our data from official government registers but we are not affiliated with CICC, OMARA, the Australian Department of Home Affairs, or Immigration, Refugees and Citizenship Canada (IRCC).

We check the official registers periodically. The date of the last check is shown on every profile. For the most current registration status, always verify directly with CICC (college-ic.ca) or OMARA (mara.gov.au).

Use the search bar at the top of any page. Search by name, city, or credential number. You can filter by country, status, and state or province. Only Registered (AU) and Eligible (CA) professionals appear by default.

The Registry Score (0–100) reflects the completeness and standing of a professional's public registration record. It is based on licence type, years registered, and the absence of discipline history. It is not a measure of quality, skill, or client satisfaction. A score of 80 does not mean the professional is better than one with a score of 75.

Community reviews are posted by users and are unverified — we cannot confirm the reviewer was a client. Verified client reviews carry a badge and are subject to additional checks. All reviews are moderated: false or defamatory reviews are removed. Use reviews as one signal, not the only one.

No. It means they have not claimed and enriched their profile yet. Many excellent professionals are in the directory but have not interacted with us. Check their CICC or OMARA record directly for authoritative information.

Claim your profile (see the "For Agents" page). Once claimed, you can submit corrections to contact details, business name, and other fields. Changes to core registration data (name, credential, status) must go through CICC or OMARA first — we sync from the official register.

No. The directory reflects public register data. If your registration is cancelled or lapses, your listing is updated to reflect that status. We cannot remove a professional from the public register, and we do not remove public-register data from the directory.

Claim your profile and use the flag tool on the review. Provide specifics on why the review is false or defamatory. Our moderation team reviews within 5 business days. We remove reviews that are demonstrably false, contain personal attacks, or violate our review policy.

Yes. Claiming and enriching your profile is free. We may introduce premium features in future, but the core directory listing will always be free.

All professional data is sourced from public government registers — CICC for Canada, OMARA for Australia. Contact details and business information are publicly listed by those registers.

Reviewer email addresses are one-way hashed (SHA-256) for deduplication. We never store emails in plain text and never share them. Reviews are not linked back to any individual's identity in the database.

Use the claim form on any profile to reach us. General queries: contact information will be added when the site launches publicly.